Frequently Asked Questions

Everything you need to know about your Sweetie Nail Supply order.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

Are your gel polishes professional grade?

Yes, all our products, including our gel polishes and acrylic systems, are professional-grade salon quality, formulated for long-lasting wear and high pigment.

What is your return policy?

Due to hygiene and safety standards in the beauty industry, we can only accept returns on unopened and unused products within 30 days of purchase. Please contact support for a return authorization.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.